The paper discussed digital literacy and job performance in the workplace as well as its implications for Industrial Social Workers. Specifically, it examined digital literacy, the different aspects of job performance such as task, contextual and counterproductive, the importance of digital literacy in the workplace as well as empirical literature review on the relationship between digital literacy and job performance. Furthermore, diffusion-innovation theory (DIT) was used as a framework for the paper. The theory shows that adoption of digital technology in the workplace depends on various factors such as the cost of adoption, the ease of integration into existing systems, cultural factors, and the organisation leadership or management. The paper concluded digital literacy such as automation, and on-line collaboration platforms increases job performance in the workplace. With the reduction in manual tasks and stream-lining workflows, digital literacy helps employees to achieve set objectives. Industrial Social Workers should therefore ensure that management put in place strategies to achieve optimal balance between employees and technology that meets the future needs of the organisation and its workforce rather than just providing the
latest technology. Therefore, organisations should include occupational digital literacy skills as part of the organisation’s technical skills training for the employees. Furthermore, employees should also continuously update their knowledge on digital literacy and keep with the pace of accelerating technological developments in order to be relevant in the workplace.